Frequently asked questions

Storbriz is a cloud-based inventory, POS, and retail operations platform built specifically for electronics retailers in Nigeria and across Africa. It helps you manage products, sales, staff, outlets, and reports from one place — on web or mobile.

Storbriz is designed for electronics retailers — phone shops, appliance stores, computer shops, home electronics dealers, and any retail business that needs real-time inventory control across one or more locations.

Yes. Storbriz includes a native mobile app for Android and iOS. Staff can record sales, print receipts via Bluetooth thermal printers, check stock levels, and receive stock transfers directly from the app.

Absolutely. Storbriz works equally well for a single-outlet store and a 20-branch chain. The Starter plan is designed for smaller operations, and you can upgrade as you grow.

Yes. Multi-outlet support is a core feature of Storbriz — not an add-on. You can create and manage unlimited outlets, each with its own inventory, staff, and sales history, all visible from one owner dashboard.

Yes. Storbriz has a complete stock transfer module. Request, dispatch, and receive transfers between outlets with full tracking. Stock quantities are updated automatically on both ends.

Yes. Serial number and IMEI tracking can be enabled per product — essential for phones, laptops, and other high-value electronics that require warranty tracking.

Yes. Every sale, stock adjustment, and transfer is attributed to the staff member who performed it. You get full accountability across every outlet.

Yes. Set a reorder threshold per product per outlet. When stock falls below that threshold, Storbriz generates an automatic alert so you can restock before you run out.

Yes. Storbriz generates professional receipts for every sale. On the web, print from the browser. On the mobile app, staff can connect to Bluetooth thermal printers and print directly.

Sales summaries, inventory valuations, stock movement reports, outlet performance comparisons, staff performance reports, discount and price variance reports, low-stock reports, profit reports, and more — all filterable by date range, outlet, product, and staff.

Staff (managers, cashiers, employees) log in with a unique Employee ID and PIN — no email required. This works well for shop floor teams who may not have a work email address.

Storbriz supports five roles: Owner (full access), Admin (configurable permissions), Manager (outlet-level oversight), Cashier (POS and sales), and Employee (basic access). Each role has the right level of access for the function.

Yes. Each staff member is assigned to one or more outlets and can only see and operate within their assigned locations. They cannot access data from other branches.

You can suspend any staff account instantly from the employee management panel. A suspended account cannot log in until it is reactivated.

Yes. New businesses can start with the Explorer plan — 30 days of full access for a one-time payment of ₦7,000. Explorer is not renewable, but you can upgrade to any monthly plan at any time.

Plans differ in the number of outlets and staff accounts supported, and in feature access such as advanced reports and mobile app. The Starter plan covers smaller operations; Growth covers multi-outlet; Scale covers unlimited outlets.

Yes. You can upgrade or downgrade your plan at any time from the billing page. Upgrades take effect immediately; downgrades take effect at the end of the current billing period.

Yes. The Scale plan is customised for businesses with many outlets, high-volume transactions, or specific requirements. Contact us at sales@storbriz.io.

No. Storbriz is fully cloud-based. The web app runs in any modern browser — Chrome, Safari, Edge, Firefox. The mobile app is downloaded from the App Store or Google Play.

Yes. Storbriz uses role-based access control, audit logging, bcrypt password hashing, HTTP-only session cookies, and strict multi-tenant data isolation. Your data is completely separate from other businesses on the platform.

Your data remains accessible for 30 days after cancellation. Contact us within that period if you need to export your records.

The mobile app has offline support for core POS functions. Sales can be recorded when the internet is unavailable, and data syncs automatically when connectivity is restored.